Q1: What materials can a UV DTF printer print on?
A1: The UV DTF printer first prints on AB film and then transfers the design onto the substrate surface. It can be applied to phone cases, glass, plastic, metal, wood, leather, acrylic, packaging boxes, and many other flat materials.
Q2: Are the printed designs scratch-resistant and washable?
A2: With specialized UV inks and varnish, the prints are waterproof, fade-resistant, scratch-resistant, and durable with a glossy finish for long-term use.
Q3: Does UV DTF printing require a heat press?
A3: No. UV DTF printing uses UV LED lamps to cure the ink directly during printing, without the need for an additional heat press process.
Q4: What is the Minimum Order Quantity (MOQ)?
A4: The MOQ for ink is 20 bottles (1kg/bottle); the MOQ for film is 10 rolls (100m/roll). Machines are available for single-unit purchase. Free consumable samples are also available—please consult our sales team for details.
Q5: What is the lead time?
A5: 1–2 days for sample orders, 3–5 days for bulk orders. Machines are usually shipped within 5–7 days after payment, depending on the order requirements.
Q6: What shipping methods are available?
A6: We can ship by express (DHL/UPS/FedEx/TNT), air freight, or sea freight, depending on customer needs.
Q7: How long will shipping take?
A7: 2–3 days via express, about 2–6 days by air, and 20–35 days by sea (depending on destination).
Q8: What payment methods do you accept?
A8: We accept T/T, L/C, credit card, PayPal, and other methods. Please note that buyers are responsible for import duties and customs clearance fees.
Q9: Can you customize products with my logo and packaging?
A9: Yes. We support OEM/ODM services. You can send us your logo or design, and we can print it on the machine, consumables, or packaging.
Q10: Do you provide samples?
A10: Yes, free samples are available. Please contact our sales team for detailed sample policies.
Q11: How can I know which machine suits my needs?
A11: Please share your application scenario (e.g., phone cases, packaging boxes, garment labels, etc.), and we will recommend the most suitable model for you.
Q13: How to install and operate the machine?
A13: Machines are fully tested before shipment and ready to use upon arrival. We provide installation manuals, videos, and remote guidance to assist you. Please do not make unauthorized modifications.